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Release Analyst - Contract

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Job ID:  RATEMPVAN   Company Name:  FedEx Trade Networks

Within FedEx Trade Networks is Transport & Brokerage that provides full-service customs brokerage, global ocean and air cargo distribution, North American Transportation and Distribution and other value-added services involved in shipping goods.  

The Richmond office has a good career opportunity for a dynamic and disciplined person with the following qualifications. This is a contract position for a duration of approx. 12 months.


·Gathers information, assesses documentation and processes entries for clearance

·Monitors transactions for rejects, acceptance and release

·Records data in broker system and transmits entry to CBSA to obtain release of shipment

·Ensures all data is correct as per documentation/notice from carrier and/or customer

·Responds to all customer queries and provides excellent customer service

·Answers telephone inquiries, collects information, distribute incoming calls to the right personnel 


·Ensures that fax & photocopier printed documents are distributed and properly directed or dealt with

·Maintains a general inventory of supplies and necessities 

·Checks all incoming faxes and distributes to the correct department/personnel

·Performs any other duties as advised by the Supervisor/Manager

·College Diploma in Customs Brokerage or equivalent education and experience

·Minimum of 1 year experience in a related field of Customs Brokerage and Release

·Knowledge of Customs and other Governmental Departments requirements such as Tariff Rate Quota, Agriculture Permits, etc.

·Ability to understand and interpret documentation related to the Customs Brokerage field.

·Working knowledge of MS Office, Outlook and office equipment (fax machine / photocopiers / printers/scanners), as well as AS 400 system

·Excellent communication, organization, inter-personal, problem solving skills are required

·Ability to interact with a wide range of customers, carriers and brokers

The work hours will be Mon - Friday from 8am to 4.30pm. Please submit your applications online.


Job Level (multi-select) Admin./Clerical
Field of Interest (multi-select) Customs Brokerage
Completed Education High School diploma
Job Type (multi-select) Full time, Temporary/Contract
Location BC - Richmond
Compensation $35000 to $50000
Experience 0-2 years
Language (multi-select) English written, English spoken
Preferred Language English

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