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Sr. Customs & Trans Comp Spclst, Mississauga, ON

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Job ID:  SCTCRS0222   Company Name:  FedEx Trade Networks

3400 employees in more than 74 global locations comprise FedEx Trade Networks. 

We are the high-tech solution for international shipping and customs brokerage. Our global teams, firmly in place, assist customers of all sizes to solve the intricacies of shipping goods globally. Maybe that’s why in 2010 Logistics Magazine awarded us with the Quest for Quality-Best Foreign Performance Top Five category award.


Within FedEx Trade Networks is Transport & Brokerage that provides full-service customs brokerage, global ocean and air cargo distribution, North American Transportation and Distribution and other value-added services involved in shipping goods.  

This is an exceptional chance for you to build your career with the industry leader in comprehensive global cargo distribution, customs brokerage services and e-commerce solutions. We are growing our global network and our expansion has given rise to the need for experienced and qualified professionals. We offer an excellent salary with a comprehensive package of benefits.


The Customs Compliance & regulatory Affairs Department in our Mississauga office has an opening for a well-organized, responsible individual with the following qualifications: 

Job Profile Summary

To provide support to the FedEx Trade Networks Canada (FTNC) regulatory compliance department and the Canadian organization in ensuring adherence and compliance with all applicable laws and regulations governing the Company’s activities within Canada pertaining to Customs Brokerage, Freight Forwarding, ancillary services and E-commerce.The position supports the Manager, Customs Compliance and Regulatory Affairs with the review of legal and regulatory changes and aids in setting and maintaining policies and procedures for compliance. 

Job Description

·         Maintain up-to-date knowledge of regulations affecting import, export and transportation of goods by conducting research via internet, global trade data, and other internal/external resources and through consultation with government agencies as necessary to compile information.

·         Establish and maintain compliance standards by developing policies, procedures and reference materials related to each discipline (import, export and transportation) in each FTNC location. Professional standards will be maintained by ensuring all staff is informed of changes on a timely basis.

·         Provide guidance to FTNC associates when dealing with difficult questions of regulations and policy with regard to government agency requirements.

·         Coordinate regulatory compliance legal issues by addressing all such issues requiring legal assistance with FTNC legal and/or outside attorneys.

·         Identify major regulatory or procedural changes:

1)  Analyze impact on FTNC and its clients,

2) Coordinate establishment of FTNC policies and procedures concerning such issues,

3) Coordinate and work with operational managers to implement such changes,

4) Collect, analyze, evaluate and disseminate information to internal clients and responsible management in a timely manner and

5) Participate/assist in the development of external communication (trade bulletins/trade lines)

·         Maintain a program of periodic visits to FTNC offices to audit records and ensure compliance with the laws and regulations involving import and export and transportation of goods. When noncompliance is found, work with managers to develop methods to bring the office into compliance:

1) Product database: CBSA’s targeted verification priorities, customs rulings, tariff classification, excise duty and taxes, SIMA, Participating Government Agency (PGAs) and/or other applicable import/export requirements;

2) Duty and Tax Discrepancy (weekly): works with collections and operations to root cause outstanding balance collections and implement corrective measures; and

3) Export declarations, bill of ladings and other shipping/distribution documents. 

·         Reviews and analyzes detailed adjustment statements and Notice of Penalty Assessment in order to provide guidance to the client for appeals/cancellations of rendered decisions and infractions of CBSA policy (AMP).

·         Work with the Customs Specialist and/or Analyst on Customs Trade Compliance random verification audits.

·         Ensure steps related to corrections (amends or refunds), updates to the product dictionary, client profile notes to Operations, etc. are performed and that the customer is fully aware and engaged on the entire process until conclusion. 

·         Sort and assign department incoming work to Customs Specialist and/or Analyst to ensure that regulatory time frames are met.  Work closely with or fill-in for Customs Specialist and/or Analyst to ensure all tasks are completed on time.

·         Monitor departments’ daily flow, quality of work produced and responsibilities. Refer current issues and potential problems to Manager, Customs Compliance and Regulatory Affairs.  

·         Assist Manager, Customs Compliance and Regulatory Affairs in development of department Procedures.

·         Represent the Canada Customs Compliance and Regulatory department on cross-functional committees as necessary to solve problems and establish or refine procedures.

·         Performs any other duties as advised by Manager. 


·         Bachelor’s Degree or College Diploma

·         Certified Customs Specialist (CCS) or Certified Trade Compliance Specialist (CTCS) designation would be an asset.

·         Canadian International Freight Forwarders Association (CIFFA) certificate in international freight forwarding and/or international trade would be an asset.

·         Minimum 10 years of experience in Customs Brokerage, Freight Forwarding and Distribution industry with 5 years’ experience in customs and regulatory compliance along with a broad knowledge of global customs requirements, trade laws, maritime, air transportation, surface transportation, distribution (logistics), and rail regulations and policies. 

·         Good understanding of incoterms, transportation documentation, instruments of credit and transportation terminology across all modes of transportation. 

·         Up to date comprehensive knowledge of Canada Customs and Transport Canada regulations and other Federal agency regulations.

·         Excellent understanding of operating policies processes and procedures relating to broker, freight forwarder and importer/exporter interaction with CBSA.

·         Excellent written and verbal communication skills.

·         Bilingual preferred for this position.

·         Position must be willing to travel.


Additional Job Description

Restrict to Country: Canada

Management Level: Individual Contributor





Job Level (multi-select) Professional/Technical/Specialist
Field of Interest (multi-select) Freight Forwarding
Completed Education Bachelor’s degree
Job Type (multi-select) Full time
Location ON - Mississauga
Compensation $65000 to $80000
Experience 10+ years
Language (multi-select) English – written, English – spoken
Preferred Language English

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